How stupid am I? The point of this blog is to be honest and let you my readers encourage me as I make that struggle to become debt free.
I don't think it is any secret (maybe it is) that I want to own my own business. My stupid thing I did was to sign up for a home business program. I agreed to let them bill my debit card $39.95 for 11 months. Well after the first time they charged me a one time charge of $275 and are claiming I agreed to the one time charge rather then the monthly charge.
Thank you for your e-mail.
We strongly apologize for the inconvenience this may have caused you.
In regards to this matter as of today 06/28/07 I have just reviewed your account which indicates that on 06/22/07 we received a response in regards to your complaint, which was that you did not agree to pay off your membership. The tape response is as follows:
23 minutes and 35 seconds into the call during verification, Mbr agreed
to the upgrade Mbr's complaint is Not Valid.
I have been calling and emailing them for the past week arguing with them about this. And then they also email me wondering why I haven't ordered any product?
Last time I checked, we hadn't received an order from you... and that means you haven't been cashing in on profits, or getting your business started
I get the above email comment in the middle of all this dispute. What are they thinking? I want to start up a business, and the opportunity is available, if I knew how to write a business plan and find the private investors, so I could avoid those stupid loans, that Dave Ramsey preaches against. The products the company I am currently fighting would provide, would be great in the store(s) I want to open, but I also need to be able to eat and pay my obligations first.
So what did I my email response back to their "review of the tape" say? I have pasted that response below (note I am still waiting to hear back from them on it):
Obviously you have never heard the theory that the customer is ALWAYS right. As for the recording the customer service rep on Mon June 25 admitted that it was Doctored and then tried to back peddle when I called her out on it. But you will probably call me a liar there to. Fact is on June 15th, I was told again by your customer service rep that I had the silver plan and that it was a monthly charge. She again asked me if I wanted to upgrade and pay it all at once. I told her no i could not afford to, she then transferred me to E-merchant...total time in call was about 5 minutes. Yet you are saying she lied to me and that I am lying about what i agreed to. If what you said is true, why didn't she say that on the 15th? And why, when I said the tape was doctored to agree with you all, did the rep say yes, on April 25? Fact is you can't have it both ways.
You need to refund my money NOW!!!!!! the bank fees because of your poor business practice in this case (at Bank of America alone) are $315 ($35 x9). My credit Union's car payment are another $30 ($15 x2) and who knows what the repair shop will charge for the returned check, because you could not keep your word and charge me the monthly rate instead of the one time charge. Think why would you charge my account $39.95 and then turn around and a month later charge it practically 2 weeks pay...now with the bank fees I am in the whole practically a months take home and can't even pay my monthly obligations or eat.
But what do you care. Your pockets are richer, who cares if some poor guy in Kansas can feed his family or not...you got what you wanted
Any thoughts about what I should do about this supplier? Any thoughts on how to write that business plan and where to find the investors to invest the 5 million dollars to buy 3 existing stores and build one brand new store from the ground up. I have 15 years experience in the business and before someone asks, the brand new store is the main reason for this. If I could only get investments of only 2 million, I would make the required move to build the brand new store. The 3 existing stores if I could buy them would provide some income as I get the new location up and going.
OK, I really would love to hear (read) your comments. Don't be shy, let me have it. Verbally whip me for my stupidity, encourage my dreams, give advice, whatever you have to say, I am open.